Frequently Asked Questions (FAQs)

1. What products does ShanayaMart offer?

ShanayaMart offers a variety of high-quality products at affordable prices. We carefully select every product to ensure customer satisfaction.

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) across Pakistan.

3. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

4. How can I track my order?

Once your order is shipped, we'll share your tracking details via SMS or WhatsApp (if available).

5. What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or wrong item, please contact us within 7 days of delivery, and we'll help resolve the issue.

6. Can I cancel my order?

Yes. You can cancel your order before it has been shipped. Contact us as soon as possible for assistance.

7. What payment methods do you accept?

We currently accept Cash on Delivery (COD).

8. How can I contact ShanayaMart?

You can contact us anytime through:

📞 Phone / WhatsApp: 03024705956

Our support team will be happy to assist you with any questions or concerns.

9. Do you ship all over Pakistan?

Yes, we deliver to most cities and regions across Pakistan.

10. Is shopping at ShanayaMart safe?

Absolutely! We are committed to providing a secure, reliable, and hassle-free shopping experience for all our customers.